Frequently Asked Questions
Find answers to frequently asked questions about our packaging solutions, materials, customization options, and more. Need more help? Contact us today!
GoMyPackaging offers a variety of packaging products, including custom boxes, bags, containers, and eco-friendly packaging solutions. We cater to businesses in need of secure and sustainable packaging for their products.
Yes, we offer custom packaging services tailored to your needs. We can create designs and solutions that match your specifications.
Absolutely! Find your wholesale benefits by using our "Wholesale" menu or reach out to our team for retail assistance
Our staff helps match materials with your shipment info and industry knowledge to select items that meet your needs.
You can choose from our typical packaging options or get special parts to fit your unique specifications.
The materials we pick for packaging can be reused, naturally broken down, and added to your compost.The materials we pick for packaging can be reused, naturally broken down, and added to your compost.
Our minimum production orders depend on what product you order plus design factors. Please reach out to us for precise product information.
Our product line offers sample options for everything except specialized cases that need help from our team. Contact us for assistance.
Our service creates specific product packages to handle delicate and temperature-sensitive goods.
Our security offerings integrate tamper-proof seals and tamper-detecting tapes within shrink-wrap packages.
You can ship for free across our system if your shopping transaction reaches our spending threshold in that area. Check at checkout.
Send shipments through experienced delivery companies UPS, FedEx, DHL and domestic mail services.
Yes, we ship globally. Our shipping prices and delivery times differ depending on where customers want us to send their packages.
You'll get a tracking number right after your package is shipped.
Our team handles orders within 1-3 business days before standard delivery processes begin.
Contact us within 7 days about the damaged furniture with details and pictures. We will replace or refund your order. If you notice damage within seven days, we will provide you with a new product or your money back.
Let us know straight away if you have not shipped the order yet. Changes after shipping are usually impossible to make.
Our team will support the carrier to find a solution. We will return your money or send another item if tracking shows the lost shipment.
We can deliver your order to a PO box address for almost all shipments.
Your delivery speed choices appear during checkout.
We help you personalize your brand by placing your custom logo and specific color selections on your packages.
We work with cardboard, corrugated board, different types of plastic, conventional paper and sustainable biodegradable materials.
Our team produces a custom prototype model so you can view it before we make complete batches.
Inform us about your order and we will start the process to replace your item or give you a refund.
We offer replacement products for shipping damage on items if customers report the issue within seven days.
When your order leaves our facility, we will send you a tracking number to follow the shipment's Journey.
The carrier will offer delivery instructions when you are not available at your home. Monitor your shipping number status to learn about your package delivery status.
We let you make payments safely using Visa, MasterCard, American Express, and other digital payment networks.
Our service offers secure banking features that guard your payment records. Your data payments remain secure because our website uses SSL encryption.
Talk to our support team about items that arrive late. Our team works with the delivery company to solve problems with delayed shipments.
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